Privacy Policy

1. Information we collect

We collect only what is needed to run the directory and respond to your requests. This falls into a few clear categories:

• Form data: your name, email address, phone number and the content of any message you send through our contact form.
• Technical data: browser type, device type, operating system and basic usage events such as pages visited and time spent on the site.
• Analytics events: anonymised information about how visitors move through the catalogue, which helps us understand which categories are most useful.

2. How we use your information

We use the data we collect for specific, limited purposes:

• To respond to enquiries sent through our contact form and to follow up on requests for more details about a piece or maker.
• To improve the directory by understanding which categories, regions and materials are most viewed.
• To maintain the security and proper functioning of the website.

We do not use your data for automated decision-making or profiling, and we do not display misleading claims, fake urgency or fabricated endorsements anywhere on this site.

3. Cookies and tracking

The site uses a small number of cookies to remember basic preferences and to support analytics. These cookies do not store personal information such as your name or email address. You can disable cookies in your browser settings, and the site will continue to work normally, though some usage analytics may become less accurate.

4. Storage and third-party processors

Your data is stored on secure servers and is only shared with service providers who help us operate the website. These include hosting providers, analytics services and email or form processors. Each provider is bound by a data processing agreement and may only use your data to perform the service we have engaged them for. We do not transfer your data to third parties for their own marketing purposes.

5. Your rights

Depending on your location, you may have the right to request access to the personal data we hold about you, ask for it to be corrected or deleted, request a portable copy, or withdraw any consent you have previously given. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

6. Contact us about privacy

If you have a question about this policy, want to update your details, or would like to request deletion of your data, please reach out:

7. Changes to this policy

We may update this policy from time to time to reflect changes in how the site operates or to stay aligned with legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically so you stay informed about how your information is handled.